You can now send a customized email message to the reviewers after they rate and review your business and service on Google.
Once you receive a google review, you can set a template that will go to your reviewer as a response.
To view the enhancement:
- Navigate to Google Reviews
- Click on 3 dots icon
- Select Set Email Response For Google Reviews
- Select the template from the drop-down menu
- Click Preview to preview the template
- Click on save
- Once the email message template is set, the following message will be displayed:
- You can also update the template when required.
Note: The email response for Google Reviews can be accessed by Admin ONLY.
