Two additional fields, “Claims phone” and “Carrier website address,” are now available within carrier contacts for easy access and management.
Use Case: These added fields aim to streamline communication processes, improve information accessibility, and enhance user convenience when interacting with carrier contacts within the system
Navigation:
- Go to the Carriers section.
- Select any Carrier from the list.
- Access Carrier Contacts.
Note: You have the option to modify or input information for the claims phone and carrier website address. These details are hyperlinked for convenience; clicking on the claims phone allows for direct calling or texting, while clicking on the carrier website address redirects to the respective website.
