Incoming Text Notification – (Admin) You can notify your agents via email of all the incoming texts. To check the enhancement: Navigate to Pipelines Click on the 3 dot icon (action)
Incoming Text Notification forward to email You can set notifications for incoming text messages for a particular email id. Note: Only Admin can set this notification To view the
How to manage Notification subscription In this article, you will learn: How to Setup notification subscription? Daily Recap Email Notification and Subscription Sample Email for Email Notifications How to manage