Incoming Text Notification – (Admin)
You can notify your agents via email of all the incoming texts. To check the enhancement: Navigate to Pipelines Click on the 3 dot icon (action)
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Incoming Text Notification forward to email
You can set notifications for incoming text messages for a particular email id.  Note: Only Admin can set this notification  To view the
How to manage Notification subscription
In this article, you will learn: How to Setup notification subscription? Daily Recap Email Notification and Subscription Sample Email for Email Notifications How to manage
