This widget on the Dashboard of the Agency Portal is given for tracking of work email that are being sent from IM Portal. It gives detailed information about the email campaign sent- Campaign name, Date, Status, Recipients, Subject, Sent, Open Count, Latest Open, Click Count, and Latest Clicked. It is a real-time feed of the responses to email sent. Agents can now check the communication status email campaign based on views and clicks on links within the emails. This will allow agents to learn which emails have better open rates, what their clients like to click and read, and most importantly, which clients are more engaged than others.
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