With this enhancement, you now have the option to merge user accounts, a capability that was previously unavailable. This addition aims to simplify the tasks of your support agents by allowing them to merge accounts using email and phone information.
Navigation:
- Go to the “Accounts” section in your dashboard.
2. Click on the “Settings” tab.
3. Select “Merge Accounts.”
Note: While performing the account merge, please remember to specify which account you want to designate as the primary one.
Note: After successfully merging the accounts, a pop-up notification will confirm the completion of the process
